FAQ

HOW DOES THE SERVICE WORK ?

Our concierge staff has been professionally trained to coordinate the services listed in our Directory Of Services. As a premium Carmel resident, you can direct all your inquires & service requests through our Personal Concierge Service Desk, 24 hours a day, 7 days a week. Your Personal Concierge Access Card indicates the methods of access (via phone, fax, email, text message & direct web access) to our Carmel Concierge Service Center, and provides your Concierge Access ID code (required when placing a request).

DO I PAY MORE BY USING THE SERVICE ?

Apart from a nominal coordination fee applied to select services (if "on-site" supervision or an errand runner / personal shopper etc. are utilized), you DO NOT pay more for a product or service by directing your requests through us. In fact, you’ll often receive discounted rates, or get more for your money because of our buying power. Carmel residents are naturally responsible for direct costs incurred if applicable (e.g. cost of event tickets, tours, cleaning services, etc.).

HOW DO I PLACE A REQUEST ?

You may contact your Personal Concierge team to place your inquiries & requests by phone, fax, text message, email, and direct web access, the details of which are listed below, in your Directory of Services, and on your Personal Concierge Access Cards.

Tel: (888) 332-8078 | Fax: (888) 993-0600
E-mail: service@carmel-concierge.com
Web: www.carmel-concierge.com

E-MAIL : SERVICE@CARMEL-CONCIERGE.COM

TEL : (888) 332-8078 | FAX : (888) 993-0600

SEND TEXT MESSAGE TO CONCIERGE DESK

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Registration Failed!

Your access code is invalid. We are unable to enroll you into to the Premiere Concierge Service Program at this time. Please contact your Premiere Concierge Service program administrator for further assistance. We apologize for this inconvenience.